Return Policy

At Ceraphic, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your T-shirt(s), we offer a hassle-free return process.

Return Eligibility:

1. • To be eligible for a return, T-shirts must be unworn, unwashed, and in their original condition with tags attached.
2. • Returns must be initiated within 30 days of the delivery date.

Return Process:

1. 1. Contact our customer service team at [contact email/phone number] to initiate the return process. Please provide your order number and reason for return.
2. 2. Our customer service team will guide you through the return process and provide you with a return shipping label (if applicable).
3. 3. Pack your T-shirt(s) securely in the original packaging or a suitable alternative.
4. 4. Affix the provided return shipping label (if applicable) and ship the package back to us.

Refunds:

1. • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s).
2. • Refunds will be issued to the original method of payment within 7-10 business days of receiving the returned item(s).
3. • Original shipping charges are non-refundable.

Exchanges:

1. • If you would like to exchange your T-shirt(s) for a different size or color, please contact our customer service team to arrange the exchange process.

Damaged or Defective Items:

1. • In the rare event that you receive a damaged or defective item, please contact our customer service team immediately for assistance.

Contact Us:

1. • If you have any questions about our return policy or need further assistance, please dont 'hesitate to contact us at helpceraphic@gmail.com.

Note: Ceraphic reserves the right to refuse returns that do not meet the above criteria or if the return process is not followed correctly.